Priya, a 32 year old housewife and mother of three, began losing her eyesight a few years ago. She was diagnosed with low vision which over time only became worse. She got in touch with our helpdesk seeking information on how she could cope with this loss of sight. Our counselors provided her with information on the available technologies and resources that would enable her to adapt to her eye condition. She was told about screen reader and other apps that would ensure that she could continue using her laptop and mobile phone. She was thankful to our counselors for providing her this information as she was completely unaware about these available technologies and resources. She was keen to resume her everyday tasks and get back to life. We also guided her to the Eyeway website where she would have access to additional information about living life with blindness.