A centralized support system for every blind person in India.

The Eyeway Helpdesk (toll-free number: 8800 004 334) is a national-level information and support service for people with visual impairment, their families, employers, educators, and service providers. Staffed by trained counsellors—many of whom are blind themselves—the helpdesk offers:

• One-on-one guidance on education, career options, government schemes, assistive technologies, and more.
• Referrals to local services such as mobility training centres, schools for the blind, digital literacy programs, and legal aid.
• Support in resolving discrimination or access-related issues.
• A pan-India reach, responding to calls, emails, and WhatsApp messages from every state.

Eyeway’s helpdesk functions as a lifeline, particularly for those in rural or under-resourced areas where information and services are difficult to access.