Visually impaired since birth, Bajrangbali from Kaimur, Bihar, studied in a blind school till Class 10. Before reaching out to the Eyeway Helpdesk, he mostly read and wrote in braille. However, he was keen to find an alternate solution as he enrolled in Class 11.
The Eyeway counsellor apprised him of various mobile apps including Kibo, that reads and translates printed/handwritten/digital text across 100+ languages in real-time via audio. Through the next series of calls, the Eyeway counselor trained Bajrangbali to use the app independently. As a result, he now regularly uses the Kibo app to access his study material.
Ever since the seventeen-year-old has been a regular Eyeway caller seeking solutions and information on various other issues related to his day to day needs.