Jitendra Kumar Gupta is based in Mumbai and brings fresh academic credentials and strong interpersonal skills to his role as Helpdesk Counsellor. He completed his Bachelor of Social Work (BSW) in 2021 from the College of Social Work, Nirmala Niketan, affiliated with Mumbai University, providing him with formal training in social work principles and practices.
Jitendra describes himself as someone who enjoys learning and connecting with others, qualities that are essential for effective counseling and support work. His hobbies include singing and reading storybooks, which help him maintain creativity and emotional balance while managing the demands of counseling work.
His professional strengths include strong communication skills, problem-solving abilities, adaptability, and active listening – all crucial competencies for helpdesk counseling. Jitendra’s helpful nature and genuine enjoyment in interacting with people enable him to understand diverse perspectives and provide meaningful support to callers.