Nineteen year old Rakesh, a resident of Ramgarh, Jharkhand, found out about the Eyeway Helpdesk through a friend. He called the helpdesk curious to know whether a visually impaired person could operate a computer. Not only did our counselors assure Rakesh of this possibility they also shared with him information about the many available software and apps that enabled visually impaired persons to access computers, smart phones, books. Rakesh, having shown interest in gaining some computer skills, was guided to the National Association for Blind (NAB), Jamshedhpur. He has gotten in touch with NAB and hopes to join a computer training program soon.