Annual Reports

2021-2022

Strengthening Eyeway Through Recovery and Resilience

Rebuilding Access During Challenging Times

Leveraging digital outreach, counselling, and community support to empower visually impaired individuals across India during and after the pandemic.

The 2021–22 Annual Report highlights Score Foundation’s efforts to sustain and expand the Eyeway ecosystem despite pandemic-related disruptions. Through online engagement, webinars, counselling services, workshops, and advocacy initiatives, the organization continued supporting blind and visually impaired people nationwide. The Eyeway National Helpdesk handled over 8,400 calls, addressing issues related to healthcare, employment, education, assistive technology, disability rights, and emergency relief. The report emphasizes the need for research-driven advocacy, stronger grassroots partnerships, and future exploration of entrepreneurship as a pathway to economic independence for visually impaired persons.

Key Highlights:
  • 8,471 calls handled through the Eyeway National Helpdesk.
  • Expanded digital engagement through webinars, workshops, podcasts, and campaigns.
  • Provided support during COVID-related crises including healthcare and livelihood challenges.
  • Strengthened information access and counselling services nationwide.
  • Outlined future plans for research, advocacy, and entrepreneurship initiatives.
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2022-2023

Scaling Impact Through Information and Inclusion

Expanding Reach Across India

Enhancing the Eyeway Helpdesk while exploring technology, entrepreneurship, and stronger community engagement.

The 2022–23 Annual Report showcases a period of organizational strengthening and strategic expansion. The Eyeway Helpdesk responded to more than 11,000 queries from across India, helping visually impaired individuals access education, employment, assistive technology, government schemes, and independent living resources. The report highlights Score Foundation’s commitment to centralizing and improving Helpdesk operations, increasing outreach, leveraging technology to improve efficiency, and promoting entrepreneurship as a viable livelihood option.

Key Highlights:
  • 11,166 queries addressed through the Eyeway National Helpdesk.
  • Focus on scaling outreach and service delivery.
  • Technology-driven improvements to support counselling operations.
  • Greater emphasis on entrepreneurship and self-employment opportunities.
  • Continued awareness campaigns, workshops, podcasts, and advocacy initiatives.
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2023-2024

Innovation, Partnerships and National Recognition

A Landmark Year for Eyeway

Expanding impact through strategic partnerships, public advocacy, and operational transformation.

The 2023–24 Annual Report reflects one of Score Foundation’s most impactful years. The organization expanded its national visibility through participation in the International Purple Fest and celebrated the 25th anniversary of the first Blind Cricket World Cup. Operational improvements included expanding the Delhi Helpdesk team, improving service quality, and strengthening organizational capacity. New partnerships and technology-focused initiatives laid the foundation for future growth and wider impact.

Key Highlights:
  • 9,659 queries addressed through the Eyeway National Helpdesk.
  • Participation in the International Purple Fest in Goa.
  • Celebration of the 25th anniversary of the first Blind Cricket World Cup.
  • Expansion of the Delhi Helpdesk team and support infrastructure.
  • Partnership with Social Venture Partners India to support organizational growth.
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