Poonam Baisla joined Score as a Helpdesk counselor in May 2016. She has a BA degree from Delhi University and is currently pursuing her Masters in Social Welfare in IGNOU. Coming from a conservative Gujjar community, it wasn’t an easy journey for her to step out of her home to work. As part of the Helpdesk team she counsels clients as the need arises and researches for information as well. This is her first job and she sees it as an opportunity to learn something new every day. She is fond of reading books motivational books and also books on spirituality.
